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Customer Advocacy Programs

Word-of-mouth
Propelling Brands to
New Heights!

banner stories (6)

Get a one-stop shop for all things Customer Advocacy.

People, processes & tools:
We equip you with the means to orchestrate moments of true advocacy.
Whether you're starting small or aiming for the stars, our professionals are your guiding light towards unparalleled success.

OUR SOLUTIONS
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Essential

Advocacy
Foundation

For companies eager to embark on their Customer Advocacy journey, this package focuses on core practices to discover and leverage advocates in achieving company goals.

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Are you trying to start a Customer Advocacy Program?

Take the plunge into the realm of Customer Advocacy with professional guidance. Uncover the influential voice of your customers and align it with your company's objectives.

Our expert team specializes in defining goals and crafting roadmaps to establish a solid foundation to build and scale your program. Through standardized processes, clear objectives, and early revenue impact demonstrations, we ensure Customer Advocacy becomes a strategic asset.

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Intermediate

Enhanced
Advocacy Strategy

For companies transitioning from isolated customer initiatives into Customer Advocacy Programs, this program integrates departments and amplifies the value of advocacy practices.

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Are you struggling to demonstrate the impact of isolated Advocacy practices?

Centralize all activities under a unified program to boost results. Embrace the evolution of Customer Advocacy, emphasizing human connections and community cultivation.

Our 6-month transition plan focuses on crafting an impactful program value proposition, refining processes iteratively, and leveraging data-driven reporting for informed decision-making. We secure widespread organizational support and adoption by showcasing the benefits across departments.

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Advanced

Strategic
Advocacy Partnership

For companies aiming to elevate Customer Advocacy to a strategic competitive advantage, this transformational service scales programs globally with a singular focus.

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Can you envision Customer Advocacy as your company's strategic edge against competitors?

Enter a realm where Customer Advocacy drives every strategic decision. Our professionals integrate advocacy and recognition activities throughout the customer lifecycle, transforming advocates into champions.

With our Comprehensive Advocacy Transformation service, unlock the full potential of customer advocacy, ensuring customer voices direct your business trajectory.

CMA Platforms Enablement

For those companies that invested in a CMA platform but couldn't implement it or explode to their full potential because of lack of resources

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Official implementation partners

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Excellent platforms still need experienced humans to shine.

 

Our Customer Marketing technology specialists and strategists will help you capitalize on the value of your investment to get the impact you expect from the platform and start showing ROI to your leadership in record time. 

 

At whatever stage your department is in, we can tailor the following customer advocacy initiatives to your resources and needs.

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    Reference
    Program
    Adoption

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    Recruiting
    Customer
    speakers for
    special
    events
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    Managing
    earning
    programs

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    CAB
    Management
    & Planning
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    Peer
    Review
    Management

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    Running
    NPS surveys &
    managing
    reports
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    Customer
    Reference
    Recruitment &
    Fulfillment
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    Written
    and Video
    Customer
    Stories

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    Customer
    Advocacy
    Rewards
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    Customer
    Advocacy
    Playbook
    Creation

Professionalism, execution capacity, a culture of service, and customer care. Wings4U have exceptional client management and are very easy to work with.

Paula Fiszman
Marketing Communications Manager, Fortinet LATAM

Wings4U’s unique skills in building the right team with the best expertise, wherever they are around the world, were a huge benefit for us. They were able to cover the areas we couldn’t.

David Jones
President of Yesler

Wings4U brings different ideas to the table. So when I was looking for a new vendor, I didn't even consider anyone else except them. I knew well they'd have that unique voice and be reliable.

Michelle Heimerl
Manager, Customer Advocacy - Team Lead, Smartsheet

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